About us
We have been in business in Morocco since 2014. We offer qualitative contact centre services in 5 languages at an affordable price.
As a 'Belgian SME in Morocco' we are an experienced outsourcing partner for small and medium-sized customer service teams.
What makes us unique?
Our continuous presence, both on the work floor in Tangier and Casablanca and close to our clients in Belgium and the Netherlands.
Our strenghts?
We understand that our success is linked to yours. We don't just carry out a task, we want to understand your clients' needs.
What can you expect?
A hands-on approach + our expertise = Results for you.
Christophe & Philippe
Nearshore Contact management team
Meet our team that helps you outsource customer service, IT helpdesk or administrative tasks from Antwerp, Tangier and Casablanca.
Our Dutch-speaking employees, grew up in Belgium or the Netherlands and chose to continue their careers in their home country.
Our colleagues who speak French, English, Spanish or German are recruited from a large pool of locally Moroccan professionals.
Cultural differences are no obstacle. Our Dutch-speaking management understands both cultures and is familiar with European quality standards.
Chaimaa Ramy
Project Manager
Casablanca
Hanaa Atik
HR Manager
Casablanca - Tanger
Dalila Lahrach
Operations Manager
Casablanca - Tanger
Christophe
Van Steenwinkel
Co-Founder
Casablanca - Tanger
Koen Bolhuis
Project Manager
Tanger
Adil Zimach
Site Manager
Tanger
Hanan Ouafi
Management Assistant
Casablanca - Tanger
Philippe Lehouck
Co-Founder
Antwerpen
Team activities
We are successful thanks to the commitment and motivation of our entire team.
We organise activities that strengthen the team spirit. Karting and a quads trip provided excitement. An escape game focused on cooperation and problem-solving.
We organise regular dinners to strengthen team relationships.
During these informal gatherings, we get to know each other and grow together as a team.
